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Team Member Profile: John Butler November 7, 2011

Posted by gonzalezloumiet in Team Member Profile, Uber Operations.
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John Butler has been at  Uber Operations since 2005 and became partner in 2006. He has over 20 years of IT consulting experience.  Health care information technology, specifically data integration, has been his focus for over 10 years. His experience includes industry standards including HL7 messaging, X12 HIPAA billing, physician/community portals, Electronic Medical Records, and Enterprise Master Person Indexes. With a working knowledge of all major Data Integration tool sets (Rhapsody, Cloverleaf, Mirth) and certifications from the industry leaders his knowledge is extensive. John is currently working on several projects, including the Florida Department of Health’s integration with the Florida Health Information Exchange (FHIE). John is also working closely with our UberXchange product development.

 

Prior to joining Uber Operations, John worked at Quovadx and Pixel USA. John lives with his wife and daughter in Pea Ridge, Florida. John loves spending his free time boating.

Click here to learn more about John.

Team Member Profile: William “Bill” Lyle June 9, 2011

Posted by gonzalezloumiet in Team Member Profile, Uber Operations.
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Bill has been with Uber Operations since 2008. He is an  integration engineer working at the Florida Dept of Health, specifically with the HMS County Health Dept project.  Bill has over 20 years of information technology experience and is considered by his peers as one of the best data integration engineers in the nation. He has both public and private healthcare experience and is Cloverleaf Level III certified.


Prior to joining Uber Operations, Bill worked at Noesis Health and Quovadx. He has a Bachelor of Science Degree in Electronic Engineering Technologies (BSEET) from DeVry University. He lives in Tallahassee, Florida and loves to bowl and is an avid golfer.

Click here to learn more about Bill.

Team Member Profile: Donna Crisp May 19, 2011

Posted by gonzalezloumiet in Team Member Profile, Uber Operations.
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Donna Crisp has been a team member at Uber Operations since 2008. She has over 16 years of experience in the healthcare sector. She is an expert on the Cloverleaf Integration Broker and has a Level 3 Certification. She graduated from West Chester University with a degree in Computer Science.  She is currently working on several projects, including the Mayo Laboratory and the Memorial Healthcare System.

 

Prior to joining Uber Operations, Donna worked at Noesis Health and Quovadx. She lives in McKinney, Texas with her two children and is planning to complete her second half-marathon soon.

Click here to learn more about Donna.

Team Member Profile: Charles Birmingham May 13, 2011

Posted by egonzalezloumiet in Team Member Profile, Uber Operations.
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Charles has been a team member of Uber Operations since October of 2009. He is currently working at the Florida Dept of Health. He is a Unix Systems Administrator within the Bureau of Infrastructure and Support. He is part of the team that maintains over 40 Red Hat Linux and Solaris virtual and physical servers. His work is critical for several program areas throughout the state, including the award-winning Data Integration Team.

Prior to joining Uber Operations, Charles maintained servers at the Florida State University Libraries. He also worked at the Tallahassee Community College – Center for Library Automaton. Charles is a graduate of Florida A&M University, with a Bachelor of Science in Mechanical Engineering.

Charles lives in Tallahassee, Florida with his wife Bridgett and their two children.

Team Member Profile: John Parker May 6, 2011

Posted by egonzalezloumiet in Team Member Profile, Uber Operations.
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John Parker, Integration Engineer, has been with our company for close to 4 years. He has been working at the Florida Department of Health on several projects, including the Public Health Information Network CDC Certification. (See article on Varicella certification)

John Parker (in red) w/ members of the Florida Dept of Health Integration Team

Previous to working at Uber Operations, John spent time as a Business Analyst at Accenture and Andersen Consulting. He has extensive experience in government having worked at the Florida Supreme Court and Florida Dept of Labor. John was born at Tachikawa AFB and has lived throughout the world. He currently resides in Tallahassee with his two young boys.

You can learn more about John on his LinkedIn profile page.

Key Health Care Trends Impact Computing August 1, 2009

Posted by gonzalezloumiet in Helath IT.
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Patty Thierry, MBA, RHIA, CCS

Keeping an eye on health care trends has never been more important. We are accustomed to constant change but nothing compares to the changes predicted for the next few years. Already, there are new requirements for information technology (IT) and the sharing and management of data. In addition, clinical information systems have matured and new vendors are on the scene. Key standards will be regulated this year (transaction standards and code sets), and the Internet will pave the way for new health care delivery models.

Most of all, the transformation taking place in health care is creating the need to improve the quality of information systems. Exactly what kind of transformation is taking place?

  • Under managed care, the lines are beginning to blur as payers are becoming actively involved in patient care and providers are developing managed care plans.
  • Providers continue to consolidate at rapid speeds creating the need to tie information systems together at their disparate locations (creating integrated delivery networks [IDNs]).
  • Consumers and competition are driving the need for information systems to share data with one another.
  • Managed care and capitation are requiring providers to take on more financial risk and thereby changing their current business model and information management requirements.
  • Y2K efforts have kept information system (IS) departments busy updating financial and billing systems. As a result, other purchases or upgrades were put on hold, creating a pent-up need to implement clinical information systems and other applications. Providers are investing in information systems to improve their business and provide a competitive edge, and to respond to the Balance Budget Act of 1997 (e.g., ambulatory payment classification-APC-implementation) and Health Insurance Portability and Accountability Act (HIPAA) (e.g., electronic transactions, security, privacy, identifiers, etc.).
  • The Internet enables patients to be involved with their health care and facilitate communications between providers, patients and payers. The Internet reinvents the patient-provider relationship and empowers consumers to make choices about their health care.

New Doors for HIM Professionals
The focus on IT as a health care business enabler will open new doors for health information management (HIM) professionals who are comfortable marrying their HIM skills with technology initiatives. For example, as health care moves to the Web, HIM professionals can help their employers organize their content rich Web sites, implement security and confidentiality measures and develop policies and procedures to support personal health records. There are plenty of opportunities for HIM professionals in physician settings, IDNs and managed care organizations (MCOs). To help you think about the possibilities, let’s take a more specific look at some of the top health care trends and their technology solutions.

  • The Internet
    The survival of health care organizations (HCOs) will depend on their ability to adopt Internet-derived technologies (see ADVANCE, Feb. 7, 2000, Hands-on Help). A business model of the future will include HCOs participating in networks that include patients/members and infomediaries. Routine transactions will be carried out and include eligibility, referrals, claims processing and updating personal health records owned by patients.

    Preliminary results of the 2000 Healthcare Information and Management Systems Society (HIMSS) Leadership Survey indicate that 62 percent of respondents listed deploying Internet technology as the most important IT priority.

  • Personal Health Records (PHRs) and CPRs
    PHRs are individually owned and generally contain subsets of an individual’s health information. There are many dot-com companies and health plans that provide consumers with the ability to store their health information on the Internet, making it accessible. The computer-based patient record (CPR) is different in that it is owned by the care delivery organizations (CDO) and is designed to meet operational needs. PHRs will become more useful when CPRs have the capability to send data to and receive data from PHRs. In other words, there should be a two-way exchange of information so that PHRs contain at least some of the data collected by each CDO with which the patient/member comes into contact.
  • Reporting of Medical Errors
    The Institute of Medicine’s (IOM) report estimated that 45,000 to 98,000 patients die each year from preventable medical errors (Healthcare Industry Research & Advisory Services, "2000 Top 10 List." Gartner Group). In response to the report, President Clinton established the Quality Interagency Coordination Task Force (QuIC), which will focus on improving the quality of care. Health care providers realize that the only way to reduce the level of errors is through better access to information. Installing clinical information systems provides the ability to capture prescription information electronically and alert physicians to existing drug allergies or any drug-drug interactions. Automated order entry also addresses some of the drawbacks of paper documentation such as illegible and misinterpreted handwriting. In addition to capture systems, medical error reporting systems will need to be implemented.
  • HIPAA
    Many organizations haven’t started thinking about HIPAA yet, but those that have realize it will take at least two to three years to implement initiatives to comply with proposed regulations. The first step is to conduct a risk assessment similar to the assessment methodology used for Y2K.
  • MCOs
    Increased demands on MCOs call for a shift toward customer relationship management strategies. Consumers are asking for improved efficiencies, timely problem resolution and online transaction processing. Customer relationship management strategies will necessitate a change in culture, investment in new technology for the front and back offices and revamped processes.

    New and Matured Systems Show Promise
    There are several IT systems that require close monitoring. HIM professionals have the skills to participate in the implementation and use of the following technologies:

    • Speech recognition systems, which take the spoken word and translate them into text.
    • Natural language systems, which take text and translate them into codes (ICD-9-CM, CPT-4).
    • Integration of picture archiving and communications systems (PACS) and radiology information systems (RIS)-until now these systems have had to stand alone.
    • Hand-held devices-radio frequency and/or the Internet provides new ways to use hand-held devices. Look for them as low cost solutions in nursing, home health, nursing homes, materials management and physician offices.
    • Clinical decision support-now that these systems are able to store large amounts of clinical data, it is predicted that the focus will shift away from clinical departments to the patient.
    • Integrated billing systems-until recently we needed two independent systems to handle both hospital and physician billing.
    • Integrated patient registration-finally there are a few products that can handle registration from all types of health care providers (i.e., home health, physician office, hospital, long-term care facility etc.) Today, some IDNs have as many as five or more registration systems installed throughout the enterprise.

    Learning Plan
    The American Health Information Management Association (AHIMA) describes HIM professionals to the public as professionals who "hold many diverse roles, yet all share a common purpose: providing reliable and valid information that drives the health care industry." All of the trends outlined in this column require the use of information systems and the ability to turn data into reliable information. With that in mind, it’s time to assess your skills to make sure you are keeping pace with industry needs. You can carve out a niche for yourself by keeping on top of change and updating your skills portfolio on a regular basis. Here’s how to get started:

    • Self-assessment is the single most important professional activity you can do in 2000. Use a tool such as AHIMA’s 1999 professional development inventory to help you rate your current and desired skill level and customize your career path.
    • Focus your self-assessment on the following six HIM competencies: Information Technology, Health Information Systems, Coding Classification and Reimbursement, Health Care Information Requirements and Standards, Clinical Quality Assessment and Improvement, and Health Care Statistics and Research.
    • Conduct an Internet search on the topics discussed in this article. Look for organizations that are implementing solutions.
    • Find out how your employer is dealing with current health care trends. Evaluate opportunities and make sure your employer is aware of what you have to offer.
    • Network, Network, Network. Find out what your peers are doing to keep their skills fresh. Discuss current health care trends and how they affect the HIM profession and the doors they open for you.

    Patty Thierry is director of information management at Care Communications Inc., Chicago. She can be contacted via e-mail at pthierry@care-communications.com.

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